If you want to lower Customs declaration value, please confirm with us before shipping. but you need to assume the risk at the same time.
Delivery time depends on the destinations and other factors; usually it may take up the following business days:
Hongkong post air mail : about 10-45 working days.
DHL /UPS/FEDEX : about 3-7 working days.
EMS: about 5-20 working days.
If you haven’t received the items on the delivery time, please contact us by email Or feedback to us.
Normally, your mail will be replied within 24 hours. (Beside holidays)
2. Warranty Returns
We support guarantee for LCD and flex cable. 6 months for the parts produced by our factory (highcopy) ; and 3 months for original quality. (Special parts warranty will confirm with you before order. Such as for iphone /Samsung/HTC LCD assembly )
Please keep our goods in good condition which same or similar with what we send you. Below situation are out of range of guarantee:
without our labels.
damaged by wrong operation.
products are broken.
without protection film for screen.
the flex attached to LCD are folded many times.
have been installed into phone; and with many dust.
the LCD have been scratched on the surface of display.
expire the warranty period.
for the warranty items, buyer need assume the freight of return. To save your money, we advice to return by EMS or POST OFFICE. We will bear the freight to send replace goods.
If you feel dispointed with the items , tell us withinin 7 days of delivery, Items must be returned in original condition for refund or exchange, Shipping cost incurred is on you . But we care about our each customers and will do our best to fix any problem in a good businesss manner. Your satisfaction is the first importand for us.